If a "Paper jam" Message is Displayed

Error code

Message

Reference

370

Paper jam has occurred.

Please open the scanner unit and the top cover to check.

Please see Help for details.

If the Error Code is "372"

371

372

380

If the Error Code is "380", "381", "382", "385" or "389"

381

382

385

389

390

If the Error Code is "390"

391

Paper jam has occurred.

Remove and check the TRAY cassette.

Please see Help for details.

If the Error Code is "391" or "392"

392

Document jam has occurred.

Open the automatic document feeder (ADF) cover on the scanner to check.

Please see Help for details.

If the "Document jam" Message is Displayed